jl26 Privacy Policy

1. Introduction

jl26 operates an online gaming platform accessible at jl26.net, offering casino games, live dealer tables, slots, bingo, and related entertainment services primarily to players in the Philippines. As part of delivering these services, jl26 necessarily collects and processes certain personal data about its registered players and website visitors.

This Policy applies to all personal data collected through the jl26 website, mobile platform, customer support channels, and any other touchpoints through which you interact with jl26. It should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole.

jl26 takes its obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations seriously. We are committed to processing your personal data lawfully, fairly, and transparently.

2. Personal Data We Collect

jl26 collects the following categories of personal data from players and website visitors:

2.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Gender (optional, for personalisation purposes);
• Nationality and country of residence;
• Government-issued identification numbers (e.g., Philippine passport number, SSS/UMID number, driver's license number) collected during KYC verification.

2.2 Contact Data

• Email address;
• Mobile phone number;
• Residential address (including barangay, city/municipality, province, and postal code).

2.3 Financial Data

• GCash account details, PayMaya account details, or bank account information (BPI, BDO, Metrobank, or other accepted banks) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Source of funds documentation where required for AML compliance.

2.4 Gaming & Behavioural Data

• Game history, wagering activity, wins, and losses;
• Session duration and frequency of play;
• Bonus and promotion usage;
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Cookies and similar tracking technologies (see Section 8);
• Log data including access times, pages viewed, and referring URLs.

2.6 Communications Data

• Records of your communications with jl26 customer support, including live chat transcripts, email correspondence, and support ticket history;
• Survey responses and feedback submitted to jl26.

3. How We Collect Your Data

jl26 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical and device data collected automatically when you access the jl26 Platform, through cookies, server logs, and similar technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash, PayMaya, and banking partners;
• Publicly available sources: Where permitted by law, jl26 may supplement your data with information from publicly available sources for fraud prevention or regulatory compliance purposes.

4. How We Use Your Personal Data

jl26 uses your personal data for the following purposes:

5. Legal Basis for Processing

jl26 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, gaming regulations, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jl26 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

6.1 Service Providers

Third-party vendors who assist jl26 in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on jl26's instructions and in accordance with applicable privacy law.

6.2 Regulatory & Law Enforcement Authorities

jl26 may disclose your personal data to relevant government authorities, regulators, or law enforcement agencies where required by law, court order, or regulatory directive — including disclosures required under Philippine anti-money laundering laws and gaming regulations.

6.3 Fraud Prevention & Security Partners

jl26 may share data with fraud prevention agencies and security partners to detect, prevent, and investigate fraudulent activity, money laundering, and other unlawful conduct on the Platform.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jl26's business, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

7. Data Retention

jl26 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming and behavioural data: Retained for the duration of your account and up to three (3) years following account closure;
• Customer support communications: Retained for up to three (3) years from the date of the communication;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jl26 will securely delete or anonymise it in accordance with our data retention and disposal procedures.

8. Cookies & Tracking Technologies

jl26 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files placed on your device when you visit jl26. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly — including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and game display options, to personalise your jl26 experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping jl26 improve its services. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out of marketing cookies at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl26 Platform.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl26:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfils;
• Right of access: The right to request a copy of the personal data jl26 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jl26's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jl26's Data Protection Officer using the contact details in Section 14. jl26 will respond to all verified data subject requests within thirty (30) days of receipt.

10. Data Security

jl26 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jl26's servers;
• Encryption of sensitive data at rest, including financial data and government ID information;
• Role-based access controls ensuring that only authorised jl26 personnel can access personal data, and only to the extent required for their role;
• Regular penetration testing and security audits conducted by independent security professionals;
• Multi-factor authentication for jl26 staff accessing systems that hold personal data;
• Secure, encrypted data backups with tested recovery procedures.

Despite these measures, no method of data transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl26 will notify you and the National Privacy Commission in accordance with applicable breach notification requirements.

11. Children & Minors

jl26 strictly prohibits the use of its Platform by persons under the age of 21. jl26 does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the jl26 registration and KYC process.

If jl26 becomes aware that personal data has been collected from a person under 21 without appropriate verification, jl26 will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jl26, please contact our support team immediately.

12. Third-Party Services

The jl26 Platform may integrate with or reference third-party services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. When you interact with these third-party services, their own privacy policies will apply to the data they collect. jl26 is not responsible for the privacy practices of third-party service providers beyond the contractual obligations we impose on them as data processors.

jl26 does not include third-party advertising networks or social media tracking pixels on the Platform that would allow third parties to collect your personal data for their own purposes without your knowledge.

13. Updates to This Privacy Policy

jl26 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jl26 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an on-platform notification.

Your continued use of the jl26 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jl26 protects your personal data.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jl26's data practices, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jl26's compliance with the Philippine Data Privacy Act and this Policy.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that jl26 has not handled your personal data in accordance with applicable law. jl26 encourages you to contact us first so that we may address your concern directly and promptly.